AI chatbots: save time and humanise your automation [webinar]
STEM
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Learn how to implement AI chatbots effectively to save time and maintain a human touch in customer support.
Details
Tuesday 9 June 2026
12:00pm - 1:00pm
Online
$
Book tickets
Learn how to implement AI chatbots effectively to save time and maintain a human touch in customer support.
Tuesday 9 June 2026
12:00pm - 1:00pm
Online
Book tickets
Discover the essential principles behind implementing AI chatbots that truly support your business without frustrating your customers. This engaging webinar will guide you through identifying when chatbots are the right solution and how to keep interactions friendly and human.
You will gain practical insights on designing chatbot responses that feel helpful rather than robotic, ensuring your customers feel valued and understood. The session is perfect for small business owners looking to streamline their customer support.
Led by Valentina Coin, a respected digital transformation expert, this webinar offers a unique opportunity to learn from a leader who bridges strategy and execution with warmth and clarity.
This online webinar runs for one hour, starting at 12:00 and finishing at 13:00 on Tuesday, 9 June 2026. It is part of the City of Sydney's Reboot webinar series designed to empower small businesses.
The session covers key topics such as:
- Identifying the right use cases for AI chatbots
- Designing responses that maintain a human feel
- Simple, effective chatbot implementation
Participants will also receive a chatbot starter kit, including guiding questions and tools to confidently design and implement their own AI chatbot.
This event is held online, allowing you to join from the comfort of your home or office. After registering via Eventbrite, you will receive a Zoom link to access the webinar.
This flexible format is ideal for busy parents and small business owners who want to learn without the need to travel.
The webinar is designed for small business owners and anyone interested in improving customer support through AI chatbots. It is a live session, so please ensure you have a stable internet connection.
Valentina Coin, the expert speaker, brings extensive experience in digital transformation and system advisory, making this a valuable learning opportunity.
Please book your ticket in advance to secure your spot, as places may be limited.
Tickets must be booked in advance through Eventbrite. The cost is not explicitly stated but implied to require booking.
Once registered, you will receive all necessary details to join the webinar via Zoom. This convenient and cost-effective learning experience is perfect for parents balancing work and family commitments.