What to Expect
Come along to a friendly, supportive session where Mandarin-speaking parents and children can build practical digital skills and improve everyday English. The sessions are designed to be welcoming, low-pressure and useful for real-life tasks like emailing, online forms and school communications.
You'll find small group support from bilingual facilitators who understand the needs of Mandarin speakers, and a mix of conversational English practice with hands-on digital training. This is ideal for parents juggling work, school runs and family life who want targeted, useful skills.
These community sessions at Springvale Community Hub focus on building confidence in technology and language, helping families stay connected and engaged online. SEO keywords: digital skills, English support, Mandarin speakers, Springvale Community Hub.
What to Expect
Expect a casual, drop-in structure where you can arrive for help on specific tasks or stay for guided mini-lessons. Sessions blend language support with practical digital tasks so learning feels immediately useful and relevant for busy families.
There will be opportunities to ask questions, try things on your own device or use hub equipment, and get one-on-one help when you need it. Facilitators use plain language and culturally appropriate examples to make learning stick.
Parents will leave with clear, practical tips to manage school communications, access services online and support their children with homework and digital learning.
Activity Details
This program combines English language practice with digital literacy, tailored for Mandarin speakers. Content commonly includes email setup, using government and school websites, video calling, and basic device skills.
Typical session features:
- One-on-one and small group support
- Practical digital tasks (email, forms, video calls)
- Conversational English practice relevant to families and school life
Registration is required by email or phone and the activity is free and open to the community. Sessions are funded through the Be Connected Australian Government program and are drop-in friendly for parents and carers.
Location and Access
Sessions take place at Springvale Community Hub, a convenient local venue with accessible facilities and public transport links. The hub address is 5 Hillcrest Grove, Springvale, making it easy for families across Greater Dandenong to attend.
There is street parking nearby and the hub is accessible for prams and mobility aids. If you need additional assistance to participate, contact the organisers ahead of time and they will help with access requirements.
This community-based setting makes it simple to combine the session with school pick-ups or other errands, offering practical support close to home.
Important Information
Sessions run weekly on Thursdays and are suitable for Mandarin speakers at varying levels of English and digital ability. Bring your device if you have one, or use hub equipment if needed, and be prepared for hands-on learning.
Please register in advance by phone or email to secure support, though the sessions are described as drop-in. If you require extra assistance or interpreter support, get in touch with the contact person listed on the event page.
Children are welcome when supervised by a parent or carer; the sessions are aimed at helping families and are family-friendly in approach.
Booking and Prices
The sessions are free of charge, funded by the Be Connected program, and are intended to remove financial barriers for families wanting digital skills and English support. There is no cost to attend and simple registration is requested.
To register, contact the event organiser by phone or email as listed on the event page. Places are generally available on a drop-in basis, but registering helps organisers plan and provide more personalised support.
This free, community-focused program offers valuable support for parents balancing work, school runs and family life; it’s a practical way to boost confidence in both English and technology.