What to Expect
This is a calm, confidential drop-in service offering practical mental health and wellbeing support for adults aged 26 and over. As a busy parent you can drop by between school runs or on your way to work and speak with someone who listens and connects you to local support.
The session is friendly and non-judgmental, focused on short conversations, emotional support and practical referrals. Walk-ins are welcome and interpreters are available, making it accessible for families from diverse backgrounds.
This service prioritises wellbeing, connection and immediate practical help — ideal for parents juggling childcare and work who need a moment of support, mental health guidance or signposting to further services.
What to Expect
includes practical mental health support, compassionate listening, and local referrals to services such as counseling, housing or GP services. This is a comfortable environment aimed at helping you feel supported and informed.
Activity Details
Sessions run weekly on Mondays from 10:00 to 14:00 and are free to attend. You do not need a referral, Medicare card or specific visa to access the service — the goal is to remove barriers for families seeking help.
What is offered includes:
- Short one-on-one conversations with trained staff
- Referrals to longer-term counselling or community services
- Interpretation support when needed
Support is available for anyone aged 26 years and over. Walk-ins are welcome, but if you require additional assistance to participate, contact the service ahead of time so staff can help you plan your visit.
Location and Access
The support is delivered at Springvale Community Hub (Meeting Room 2), 5 Hillcrest Grove, Springvale — a familiar community venue close to local transport and parking. The room is accessible and intended to be welcoming for parents and carers.
Public transport and parking options are nearby; the hub is in a community-centred location making it simple to pop in between school drop-offs or after appointments. Staff can arrange interpreter support if English is a barrier.
If mobility or other access needs are a concern, contact the hub in advance and they will work to ensure you can participate comfortably. This service is designed to be inclusive and family-friendly.
Important Information
This service is aimed at adults aged 26 and over — please ensure attendees meet the age guideline. It is not a substitute for emergency mental health care; if you or someone else is in immediate danger, contact emergency services.
Interpreters are available on request and no Medicare card, visa or referral is required, reducing barriers for culturally and linguistically diverse families. Staff will maintain confidentiality and offer practical next steps tailored to your situation.
If you need additional assistance to attend, the service requests you contact them ahead of your visit so they can help with arrangements. This makes it easier for parents with children or special needs to access support.
Booking and Prices
There is no cost to attend — the sessions are free drop-in services intended to support community mental health and wellbeing. You can simply walk in during operating hours without prior booking.
While bookings are not required, if you prefer to plan ahead or need special assistance, contact the service to let them know you are coming. This can be helpful if you need interpreter support or accessibility arrangements.
The service aims to be low-barrier and parent-friendly, offering a practical mental health lifeline for busy families in Springvale and surrounding suburbs.