Tech Help: One-on-One
Get personalised technology assistance for your phone, tablet, or laptop at Port Phillip Library Service.
Details
Ongoing activity
Port Phillip Library Service - Port Melbourne, St Kilda, Emerald Hill
Free
Get personalised technology assistance for your phone, tablet, or laptop at Port Phillip Library Service.
Ongoing activity
Port Phillip Library Service - Port Melbourne, St Kilda, Emerald Hill
Free
Discover personalised tech support tailored to your needs at the Port Phillip Library Service. Whether you're just starting with a new device or need help navigating apps, these friendly sessions are designed to empower you with confidence and skills.
Each 25-minute appointment offers one-on-one guidance on basic troubleshooting, setting up email or social media accounts, and more. No question is too simple, making it perfect for parents wanting to stay connected or help their children with technology.
Enjoy a relaxed, supportive environment where you can ask questions and learn at your own pace.
These weekly sessions run at three convenient locations: Port Melbourne on Mondays at 11:00 or 11:30, St Kilda on Wednesdays at 14:00 or 14:30, and Emerald Hill on Fridays at 14:00 or 14:30. Each session lasts 25 minutes.
To ensure fair access, participants are limited to one session per week. Sessions do not run during school holidays.
Bookings open every Monday at 10:00 for the following week and are essential to secure your spot.
Sessions are held at Port Phillip Library branches in Port Melbourne, St Kilda, and Emerald Hill, all wheelchair accessible.
If you have additional accessibility needs, the library staff are ready to assist—just reach out ahead of your appointment.
The welcoming library environment provides a quiet space ideal for focused learning and tech support.
Bring your device and come prepared with specific questions or goals to make the most of your 25-minute session.
If you prefer broader learning, consider the weekly Digital Essentials Tech Help workshops or explore the Be Connected online resources.
Please note, sessions are not available during school holidays.
All sessions require advance booking via the library website or by calling 9209 6655.
There is no cost to attend these helpful tech support sessions—they are completely free.
Slots fill quickly, so booking early is recommended to guarantee your preferred time.